Thu. Feb 22nd, 2024

Jason Cipriani/ZDNET

Android 14 apparently mounted two fairly huge points going through Google Pixel telephones, however it could have inadvertently launched a model new downside — this one particular to the Pixel 6, 6a, and 6 Professional.

After upgrading to the newest model of Android, some Pixel 6 customers are reporting that they’ve misplaced entry to their cellphone’s inner storage and any recordsdata saved there. Affected customers are getting a variety of error messages, from “storage is full” even if there’s loads of area to “System UI is not responding,” plus random app crashes. A number of customers even reported seeing messages that the Android system was corrupted. 

Additionally: 5 methods upgrading to Pixel 8 Professional made me glad I paid the upper worth

The issue does appear restricted to units with a number of consumer profiles. Switching to a secondary profile seems to alleviate issues, customers say, however in fact which means no entry to apps and information put in on the unique profile. A manufacturing unit reset reportedly fixes issues too, however that is naturally a final resort and easily not an choice for a lot of customers. Deleting apps additionally would not do something to repair the total storage warnings. 

Whereas I’ve upgraded to the Pixel 8 Professional personally, I have never despatched my Pixel 6 for trade-in but. I haven’t got a number of profiles on my cellphone, however I created an extra take a look at one to attempt to replicate this subject. After I went again into my primary profile, all the things appeared to work high quality. I used to be in a position to take photographs after which entry them, obtain new apps, take a screenshot, and save offline information on apps. The problem undoubtedly appears to be associated to having a number of profiles although.

Additionally: Some Pixel 8 Professional house owners are having a bizarre display subject

At current, there would not appear to be a lot of a repair. One consumer who contacted Google assist obtained a suggestion to reboot the cellphone in protected mode. When that did not work, assist checked the consumer’s guarantee standing (which was expired) and supplied no additional assist. Regardless of quite a few posts on the official Google assist boards and third-party sources like Reddit, Google hasn’t acknowledged the issue but. 

What do you have to do in the event you’re going through this subject? Sadly, the choices aren’t nice. Switching to a secondary profile not less than will get your cellphone operating usually it appears, as does a manufacturing unit reset. But when both of these aren’t interesting, merely ready to see if Google points a repair seems to be to be the reply if you wish to be sure you maintain your whole information. 

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