Apple’s GPT chatbot is already in use internally

Apple is utilizing an inside chatbot to assist its staff “prototype future options, summarize textual content and reply questions based mostly on information it has been skilled with,” says Bloomberg’s Mark Gurman in Energy On right this moment.

Apple hasn’t been positive what it needs to do with its Apple GPT chatbot mission on the customer-facing aspect but, however Gurman’s report shed some gentle on no less than its inside chatbot makes use of. In response to the publication, Apple is methods to increase the usage of generative AI inside its group, with one risk being giving the device to its AppleCare help workers to higher assist clients coping with points.

The warning is cheap. Firms like Apple and Samsung have reportedly instructed their staff to not use chatbots due to the potential for leaked data, and their “hallucinations” that produce false data will be devastating prefer it was for a lawyer who used ChatGPT to create a short that was filled with completely fabricated instances.